Technical Support Engineer
Procom Services
About this role
This role involves providing support by resolving and troubleshooting incidents for external customers, documenting issues, and creating solutions for support resources. The position requires navigation of network infrastructures, operating systems, and basic database administration, with a focus on customer care and support.
Skills
About Procom Services
procomservices.comProcom is an IT staffing and workforce solutions firm that connects organizations with technology professionals. It provides contract, contract-to-hire, and direct-hire recruiting across IT disciplines, plus managed services and project-based teams to support digital transformation. The company emphasizes results-driven placements, compliance, and rapid access to an extensive candidate network. Procom serves enterprises and mid-market clients seeking flexible, scalable IT talent to accelerate projects and fill critical skills gaps.
About Procom Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Procom Services.
Salary
$66k – $88k
per year