Technical Support Engineer
Hewlett Packard Enterprise(7 days ago)
About this role
Hewlett Packard Enterprise is seeking a Technical Support Engineer who will resolve hardware and software technical issues, provide support via phone and e-support, and assist in customer issue resolution to ensure service level agreements are met. The role involves communication with customers, documentation of cases, and proactive support to improve customer experience.
Required Skills
- troubleshooting
- Hardware
- Software
- Customer Support
- Case Management
- Technical Support
- Communication
- Problem Solving
- Remote Support
- Knowledge Management
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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