Technical Support Engineer
HackerRank
About this role
HackerRank is seeking a Technical Support Engineer to support customers using its platform. The role involves troubleshooting platform issues, collaborating with engineering teams, and assisting customers with integrations and technical setups to improve user experience.
Skills
About HackerRank
hackerrank.comHackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.
Recent company news
eWeekMicrosoft, HackerRank Launch Bing Search Tool for Programmers
Nov 20, 2025
CIO DiveDevelopers feel the heat as AI coding tools shorten deadlines
Mar 31, 2025
Purdue UniversityPurdue student software startup Mimir acquired by HackerRank
Jan 15, 2020
ABC7 San FranciscoBay Area's HackerRank is connecting capable candidates to tech jobs by focusing on equitable hiring
Sep 30, 2021
NewswireHackerRank Launches Two New Solutions to Help Companies Become GenAI Ready
Mar 14, 2024
About HackerRank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for HackerRank.
Salary
$100k – $130k
per year