Technical Support Engineer
DataDome
About this role
DataDome is looking for a Technical Support Engineer to join their European support team. The role involves assisting clients with their platform usage, responding to support tickets, and collaborating with cybersecurity experts to prevent fraud and protect online traffic. The position offers remote work, professional development, health benefits, and opportunities for growth in a cybersecurity-focused environment.
Skills
About DataDome
datadome.coDataDome is a bot protection and mitigation platform that defends websites, mobile apps and APIs from automated threats such as web scraping, credential stuffing, carding and scalper bots. It combines real‑time device fingerprinting, behavioral analysis and machine learning to detect and block malicious traffic at scale while minimizing false positives. DataDome integrates via SDKs, reverse proxies and CDN/cloud plugins and provides dashboards, analytics and threat intelligence for visibility and incident response. Organizations in e‑commerce, travel, adtech and financial services use it to preserve revenue, protect user accounts and maintain site performance.
Recent company news
Business WireDataDome and Botify Partner to Give Businesses Full Control Over Agentic Commerce, from Discovery to Transaction
1 week ago
ChannelE2EDataDome Expands Partner Program to Align Resellers with Alliances and Drive Adoption
1 week ago
The InformationInside Web Publishers’ Quest to Stamp Out AI Bots Posing as Humans
Dec 4, 2025
Security BoulevardAffAction Fights Back Against Sophisticated Scrapers with DataDome and Wins
Oct 21, 2025
The Fast ModeDataDome: AI and Agentic Threats Dominate Conversations at Black Hat
Aug 16, 2025
About DataDome
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for DataDome.
Salary
$50k – $60k
per year