Technical Support Engineer, Austin
Postman(8 days ago)
About this role
Postman is seeking a Technical Support Engineer to provide exceptional service for a leading SaaS platform used by millions of users worldwide. The role involves interacting with customers across various support channels, troubleshooting technical issues, and collaborating with cross-functional teams to ensure customer satisfaction.
Required Skills
- Customer Support
- API Development
- SaaS
- Troubleshooting
- Communication
- Networking
- REST APIs
- Github
- Jira
- Support Platforms
About Postman
postman.comPostman is a leading API development platform that unifies API design, testing, documentation, and monitoring in a single collaborative workspace. It provides a rich toolset — including a REST client, collections, automated testing, mock servers, monitors, and auto-generated docs — plus integrations with Git and API gateways to streamline workflows. Teams use Postman to collaborate on, automate, and govern APIs at scale, accelerating development and reducing friction between frontend, backend, and ops. Postman offers a free tier for individual developers and scalable features for enterprise governance and integration.
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