ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Engineer at Genesys - ApplyBlast

Technical Support Engineer

Genesys

9 months ago

Manila, Philippines

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Technical Support Engineer at Genesys provides technical customer support for the Genesys Cloud platform, ensuring customers can accomplish business tasks and that the org operates correctly. The role handles incoming issues via phone, email, chat and CRM, works within SLTs, participates in shift and on-call rotations, and collaborates with internal teams to escalate and resolve problems. The position supports continuous learning and contributes to documentation and process improvements.

Skills

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.