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Technical Support Engineer at Boomi - ApplyBlast

Technical Support Engineer

Boomi

3 months ago

3.6 on Glassdoor

Israel

Onsite

Full Time

Junior

0 applicants

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About this role

Boomi is seeking a customer-focused Technical Support Engineer to provide exceptional technical assistance and troubleshooting for clients using the Boomi Enterprise Platform. The role involves investigating and resolving technical issues, collaborating with cross-functional teams, conducting product training, and maintaining a comprehensive knowledge base. Success in this position requires a deep understanding of data integration, strong problem-solving abilities, and excellent communication skills.

Responsibilities

Deliver timely technical support via ticketing systems and online meetings
Investigate and resolve complex client technical problems
Collaborate with engineering teams to ensure prompt issue resolution
Conduct product training sessions to empower client utilization
Document support cases and contribute to knowledge base resources

Skills

About Boomi

boomi.com

Headquarters

Conshohocken, Pennsylvania, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

Boomi is a cloud-based integration and data activation platform that connects applications, APIs, data, and AI agents across hybrid IT environments. Its enterprise platform spans integration and automation, API management, data management, and AI infrastructure — including agentic workflow orchestration, agent governance, and real-time event streaming. Serving over 30,000 customers across industries, Boomi enables organizations to unify and activate their data to drive business outcomes.