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© All Rights Reserved. ApplyBlast.com
abacus-bpo
The Technical Support Specialist serves as the first-level responder and trusted guide for clients' AI customers, assisting with onboarding, interpreting detection results, and troubleshooting issues. This role is critical for ensuring client satisfaction, product adoption, and the seamless integration of deep fake detection outputs into customer workflows. The position requires strong technical literacy, excellent communication skills, and a proactive approach to problem-solving within a SaaS environment.
Abacus BPO Outsourcing is a Lahore, Pakistan–based business process outsourcing firm with over 16 years of experience and a team of 4,500+ professionals. They deliver end-to-end BPO services designed to boost efficiency and scale operations, including customer support and back-office process outsourcing. Abacus serves international clients and positions itself as a strategic partner to reduce costs and improve business performance. Contact points include local Pakistan and U.S. customer support numbers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for abacus-bpo.
abacus-bpo didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role