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© All Rights Reserved. ApplyBlast.com
Rapidratings
RapidRatings is seeking a Technical Support Engineer to investigate, diagnose, and resolve complex technical issues for their financial technology platform. The role involves designing AI-driven solutions to reduce resolution times, partnering with engineering teams on systemic fixes, and maintaining detailed documentation using tools like Jira and Datadog. Candidates will act as a bridge between technical and non-technical users while leveraging AI as a collaborator to enhance efficiency.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2007
RapidRatings provides data-driven financial health ratings and risk analytics that help enterprises, procurement teams, and third‑party risk managers assess and monitor suppliers, counterparties, and third parties. Its SaaS platform delivers objective Financial Health Ratings, continuous monitoring, and analytics for supply‑chain, credit, and third‑party risk so organizations can mitigate exposure, prioritize remediation, and support business growth. Used globally, RapidRatings helps firms improve supplier selection and oversight, inform credit decisions, and publishes research such as its Annual Risk Report.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rapidratings.
35% below the average for this role