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Technical Support Engineer at TaskUs - ApplyBlast

Technical Support Engineer

TaskUs

3 months ago

4.1 on Glassdoor

Philippines

Onsite

Full Time

Senior

0 applicants

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About this role

TaskUs is seeking a Technical Support Engineer to join their global support team, focusing on delivering exceptional customer service and technical expertise for backup products. The role involves troubleshooting hardware and software issues, managing system configurations, and resolving network connectivity problems across various operating systems. This position requires strong problem-solving skills and the ability to work effectively in a fast-paced, customer-first environment.

Responsibilities

Troubleshoot hardware and software issues across Linux and Windows environments
Manage Windows Server Core roles, features, and disk management
Configure and troubleshoot network connectivity using CLI commands
Analyze system logs to identify and resolve technical issues
Provide professional support via chat, phone, and ticket systems

Skills

Qualifications

CompTIA A+CompTIA Network+CompTIA Server+CompTIA Security+Microsoft Certified Azure Administrator

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.