Vertiv
The Technical Support Engineer resolves customer issues and assists Sales and Field Agents by diagnosing and troubleshooting product software and hardware incidents. This role involves triaging problems, maintaining knowledge content, and collaborating with subject matter experts to handle escalations. The position requires strong communication and analytical skills to convey technical details and position viable workarounds for customers.
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertiv.
Vertiv didn’t post a salary, so this is our estimate from similar listings.