upwind
Upwind is seeking a Technical Support Engineer to troubleshoot complex technical issues and ensure exceptional customer satisfaction for its next-generation Cloud Security Platform. The role involves providing timely support via Slack, chat, or email, diagnosing problems, and escalating critical cases to R&D or Product. You will also document solutions, educate customers on product features, and build strong relationships while leveraging your cloud expertise.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2022
Upwind is a cloud security company that delivers runtime-first protection tailored for the AI and real‑time era. It combines cloud security posture insights with runtime context and realtime protection so security teams can accurately prioritize and respond quickly to their most critical risks. Upwind provides continuous visibility across cloud infrastructure and workloads and enables automated or rapid remediation at runtime. The platform is built for modern cloud‑native and AI-driven environments, emphasizing actionable prioritization and fast incident response.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for upwind.