Technical Support Lead - Latam
Canals(4 days ago)
About this role
Canals is a profitable remote startup using AI to transform the industrial supply chain, a $10 trillion industry. The company offers a platform that integrates with existing distributor systems to automate tasks and facilitate the movement of physical goods globally.
Required Skills
- Support Engineering
- APIs
- SQL
- Web Troubleshooting
- Customer Support
- Documentation
- Process Optimization
- Mobile Support
- SaaS
- Escalation Management
About Canals
www.canals.aiCanals is an AI-driven platform designed specifically for the distribution industry, focusing on automating sales, accounting, purchasing, and receiving tasks. By streamlining these workflows, Canals enables businesses to significantly reduce order entry times and improve operational efficiency, allowing teams to focus on more strategic initiatives. The platform supports a variety of industries, including electrical, plumbing, HVAC, and construction, and is trusted by leading distributors like United Electric and The Kendall Group. Canals stands out for its user-friendly interface, rapid implementation, and its ability to adapt and learn, resulting in continual improvement in performance.
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