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Supportworks, Inc.
Supportworks is seeking a Technical Support Lead in Omaha, NE to own complex technical issues and build a scalable support function for their dealer-focused technology products. This hands-on leadership role involves coaching a small team, developing processes and documentation, and ensuring high-quality resolution of application, integration, and API-related problems. The position requires strong troubleshooting skills and the ability to collaborate across support, product, and development teams to improve the overall customer experience.
Headquarters
Papillion, Nebraska, United States
Company Size
51-200 employees
Founded
2008
Supportworks, Inc. is a parent organization headquartered in Omaha, Nebraska, on a mission to redefine the contractor-homeowner experience across the home services industry. It operates through multiple entities, including Foundation Supportworks, which provides products, training, and business support to an international network of foundation and concrete repair contractors; SolutionView, a software company developing digital tools to improve contractor-homeowner interactions; and Hello Garage, a garage renovation franchisor. The company is Certified Evergreen by the Tugboat Institute and has been recognized as one of the Best Places to Work in Omaha.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Supportworks, Inc..
Supportworks, Inc. didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role