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© All Rights Reserved. ApplyBlast.com
Frontier Communications
A Technical Support Manager leads the customer support function for the LATAM region, overseeing the full technical lifecycle from partner onboarding to post-deployment ticketing. The role involves designing training programs, providing solution design guidance, and managing a regional support team to ensure SLA compliance. Success requires strong networking fundamentals, cross-functional collaboration with sales and engineering, and the ability to travel periodically within the region.
Frontier is a US-based telecommunications company offering fiber internet, television, and phone services. Frontier emphasizes reliable, high-speed connectivity for streaming, gaming, and everyday browsing, with plans designed to fit diverse needs. Serving customers across the United States, Frontier provides multilingual support (English and Spanish) and digital solutions to manage services. The brand maintains accessible customer service channels and an active online presence for subscribers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontier Communications.
Frontier Communications didn’t post a salary, so this is our estimate from similar listings.
27% above the average for this role