Technical Support Manager
Autodesk
About this role
Autodesk is looking for a Technical Support Manager to join our Customer Technical Success group, focusing on helping customers adopt industry-leading 3D design and engineering software. You will lead a team of specialists working to resolve product issues while also participating in proactive support programs to enhance customer satisfaction. This position requires direct management of technical support teams and collaboration with various stakeholders to drive improvements in customer experience, reporting to the Director of Technical Support in Japan.
Skills
Qualifications
About Autodesk
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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About Autodesk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$139k – $181k
per year