Technical Support Manager

Tenable, Inc.(5 hours ago)

Dublin, Ireland, IrelandOnsiteFull TimeManager$70,000 - $90,000Customer Support

About this role

Tenable is seeking a leadership-oriented Support Team Manager to oversee and develop a support team that provides technical assistance to a global customer base. The role focuses on enhancing customer satisfaction, optimizing support operations, and fostering a motivating work environment.

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Required Skills

Team Management
Customer Support
Technical Support
KPIs
Escalation Management
AI
Support Tools
Communication
Training
Multitasking

About Tenable, Inc.

tenable.com

Tenable is a leading exposure management company that helps organizations monitor, prioritize, and reduce cybersecurity risk across their entire attack surface. Its platform delivers vulnerability management and cloud security capabilities to discover assets, assess exposures across IT, cloud and operational technology (OT) environments, and prioritize remediation based on risk. Tenable combines continuous visibility, risk-based prioritization, and integrations to help security and IT teams close critical exposures. Enterprises rely on Tenable for broad coverage, industry leadership, and a focus on exposure-driven risk reduction.

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