Director of Product Technical Support
Onapsis(12 days ago)
About this role
Onapsis is seeking a strategic leader to oversee and transform its global Product Technical Support organization. The role involves building a scalable support model, improving customer satisfaction, and aligning support operations with product development and engineering teams.
Required Skills
- Support Operations
- Metrics
- Escalation Leadership
- Support Models
- Organizational Design
- Customer Voice
- Technical Acumen
- Support KPIs
- Support Automation
- Support Strategy
About Onapsis
onapsis.comOnapsis is a cybersecurity company that specializes in protecting ERP systems—primarily SAP and Oracle—by providing an enterprise-grade platform for vulnerability management, continuous monitoring, threat detection, and compliance. Its solutions combine assessment of configurations and custom code, runtime protection, threat intelligence and risk prioritization to secure critical business processes and reduce attack surface. Endorsed by SAP and recognized by Gartner, Onapsis supports global enterprises with software, professional services and managed offerings to prevent breaches and optimize ERP security posture.
View more jobs at Onapsis →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Onapsis
Similar Jobs
Head of Technical Support
LangChain(2 months ago)
Director, Application Support
Inovalon(1 month ago)
Director, Application Support
Inovalon(1 month ago)
Technical Support Manager
Cambridge Mobile Telematics(2 months ago)
Director of Technical Support Engineering
Sigma Computing(1 month ago)
Manager, Technical Support - UK
Delinea(12 days ago)