Technical Support Manager
Northpass
About this role
Gainsight is dedicated to helping companies build sustainable businesses through customer success and innovative platform solutions. The company values diversity and is focused on creating a supportive environment for its employees. They are seeking a Technical Support Analyst to provide high-quality technical assistance to their global customer base, ensuring they can maximize the use of Gainsight's platform.
Skills
About Northpass
northpass.comNorthpass is a training platform that powers Customer Education programs for mid-market and enterprise companies. Learn more today.
Recent company news
Cybersecurity DiveGainsight says additional applications put on hold after Salesforce customers breached
Nov 24, 2025
PR NewswireNorthpass Combines the Power of LMS and CRM, Integrates Its Advanced Learning Platform with HubSpot CRM
Jun 30, 2021
Enterprise TimesGainsight acquires Skilljar to combine customer education with success -
Apr 3, 2025
Infosecurity MagazineGainsight Cyber-Attack Affects More Salesforce Customers
Nov 26, 2025
Crunchbase NewsWelcome To New Jersey, Where Investment Is Returning To The Surface
Apr 26, 2019
About Northpass
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Northpass.
Salary
$50k – $70k
per year