Technical Support Representative I
FIS(2 months ago)
About this role
This is a hybrid Helpdesk/Desktop Support role within FIS's IT organization supporting the company's fintech operations. The position works with technical and nontechnical stakeholders to ensure reliable workplace technology and user support across a hybrid schedule. It contributes to maintaining overall system availability and service quality in a 24x7 production environment.
Required Skills
- Helpdesk Support
- Active Directory
- Troubleshooting
- Customer Service
- Desktop Support
- Ticketing
- Password Management
- Remote Support
- Communication
- Problem Solving
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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