Turnitin, LLC
The Technical Support Representative provides first‑line assistance to Turnitin customers, handling technical and non‑technical inquiries primarily via email, and occasionally phone or live chat. The role involves troubleshooting product issues, coordinating with engineering and product teams, and maintaining documentation, while working in a fast‑paced, remote‑first environment.
Headquarters
Oakland, California, United States
Company Size
501-1000 employees
Founded
1996
Turnitin, LLC is an education technology company that provides academic integrity, plagiarism detection, grading, and assessment tools for schools, colleges, and universities. Its products help educators promote original thinking, streamline feedback, and support learning outcomes. Turnitin serves educational institutions globally through a suite of writing, assessment, and integrity solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Turnitin, LLC.
Turnitin, LLC didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role
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