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© All Rights Reserved. ApplyBlast.com
University of North Carolina System
The Tier 1 Lead provides advanced technical support to faculty, staff, and students across a variety of applications and services, handling issues via phone, web, email, chat, and walk‑up. In addition to day‑to‑day Tier 1 support, the role manages contact center administration, phone metrics and reporting, quality assurance for phone support, and serves as a technical lead for students and staff.
Headquarters
Raleigh, North Carolina, United States
Company Size
10001+ employees
Founded
1776
The University of North Carolina System is a public university system made up of 16 universities and the nation's first public residential high school for gifted students, serving over 256,000 students across North Carolina. The UNC System provides affordable higher education, cutting-edge research, and public service across all 100 counties in the state. It supports North Carolinians through advances in medicine, technology, agriculture, teacher education, and cultural enrichment, while generating over $2.2 billion in research grants annually.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of North Carolina System.
University of North Carolina System didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role
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