Savvas Learning Company
The Technical Support Representative Tier 1 role involves helping Savvas customers troubleshoot and resolve technical issues by efficiently identifying problems and presenting appropriate solutions. This position focuses on maintaining positive customer relationships through professional support while accurately documenting interactions in Salesforce. The representative is responsible for delivering an exceptional customer experience via phone, chat, or email while balancing technical troubleshooting with strong customer service skills.
Savvas Learning Company is a K–12 education publisher that creates award‑winning curricula, assessments, and learning solutions aimed at improving student outcomes. It provides standards‑aligned print and digital programs, adaptive assessments, instructional technology (including the Savvas Realize platform), and professional learning for educators across PreK–12 and higher education. Savvas’ offerings support personalized instruction, intervention, and implementation at the district level, including summer learning programs. The company emphasizes research‑based design, educator support, and scalable solutions to help schools measure growth and meet standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Savvas Learning Company.
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