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Technical Support Representative at LiveOak Fiber - ApplyBlast

Technical Support Representative

LiveOak Fiber

11 months ago

Niceville, FL

Onsite

Full Time

Medior

4 applicants

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About this role

The Technical Support Representative at LiveOak Fiber provides frontline assistance to customers experiencing service or network-related issues. The role focuses on diagnosing problems, supporting provisioning of voice and data services, and ensuring accurate account and order management. It requires close coordination with engineering and customer service teams to resolve escalated issues and maintain high customer satisfaction. The position is based in Niceville, FL and involves limited travel and some physical activity.

Skills

Qualifications

Associate DegreeNetwork+CCNA

About LiveOak Fiber

liveoakfiber.com

Headquarters

Brunswick, Georgia, United States

Company Size

11-50 employees

Founded

2022

View Profile

LiveOak Fiber is a regional fiber internet provider delivering high-speed, reliable fiber internet to homes, businesses, and communities across Florida and Georgia, including coverage in areas such as the Emerald Coast and Golden Isles. They offer a range of residential and business plans with no data caps, no hidden fees, and free installation, supporting use cases from streaming and gaming to enterprise connectivity. LiveOak Fiber also serves HOA and MDU communities and provides customers with app-based network management tools.