Technical Support Representative
LiveOak Fiber
About this role
The Technical Support Representative at LiveOak Fiber provides frontline assistance to customers experiencing issues with fiber internet, voice, and data services. The role focuses on diagnosing and resolving service problems while maintaining accurate records and coordinating with internal teams. It supports a strong customer experience through responsive communication and proactive outreach. The position is based in Brunswick, GA and includes both office and occasional field-related tasks.
Skills
Qualifications
About LiveOak Fiber
liveoakfiber.comLiveOak Fiber is a broadband provider offering reliable, high‑speed fiber internet to both residential and business customers. They market straightforward, no‑contract plans with transparent pricing and no hidden fees. The company provides dedicated support across sales, technical, construction and billing channels and focuses on delivering fast, low‑latency connectivity and dependable uptime. Customers choose LiveOak for simple plans, clear pricing, and fiber‑grade performance.
Recent company news
The Brunswick NewsHow LiveOak Fiber came to Glynn County
Aug 15, 2025
Broadband CommunitiesLiveOak Fiber attains 25,000 subscribers Florida and Georgia
Apr 9, 2025
The Fast ModeNew CFO Ryan Hawes to Drive Strategic Growth at LiveOak Fiber
May 15, 2025
Business WireLiveOak Fiber Celebrates 25,000 Subscriber Milestone
Apr 8, 2025
TelecompetitorAccelecom and Vyve Partner for Georgia Fiber Expansion
Jul 11, 2025
About LiveOak Fiber
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for LiveOak Fiber.
Salary
$54k – $73k
per year