Technical Support Representative
Readymode
About this role
Readymode is seeking a customer-focused Technical Support Representative with a technical background to troubleshoot VoIP, connectivity, and software issues, onboard new customers, and collaborate with cross-functional teams. The role involves ensuring customer satisfaction through effective support and continuous knowledge base improvement.
Skills
About Readymode
readymode.comReadymode is an outbound customer engagement platform offering an all‑in‑one suite of industry‑leading calling and outreach solutions. It centralizes tools for outbound calling and campaign workflows to simplify prospecting and boost sales efficiency. Designed to streamline outreach and empower teams, Readymode’s platform aims to help businesses "engage smarter" and "sell more."
About Readymode
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $50k
per year