Technical Support Representative
barracuda-networks-inc
About this role
Barracuda is a cybersecurity company looking for entry-level technical support technicians to assist customers with networking and security products. The role involves troubleshooting, documentation, and customer interface across email, phone, and chat.
Skills
Qualifications
About barracuda-networks-inc
barracuda.comBarracuda Networks is a cybersecurity company that delivers Email Protection, Application Protection, Network Security, and Data Protection solutions. Its portfolio includes appliances and cloud-native/SaaS offerings—email and web security, firewalls, application delivery, backup and disaster recovery, and cloud-to-cloud protection—designed for organizations of all sizes. Barracuda emphasizes easy deployment, subscription licensing, automated threat detection, and ransomware/data-loss prevention. Headquartered in Campbell, California, it serves customers worldwide with product, managed-service, and support options.
About barracuda-networks-inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$37k
per year