Technical Support Specialist I
Eleven(20 days ago)
About this role
A Technical Support Specialist provides technical assistance and troubleshooting support for store leaders and franchisees, focusing on diagnosing and resolving hardware, software, and network issues related to point-of-sale systems and store infrastructure. They ensure minimal disruption to store operations through effective customer service and technical expertise.
Required Skills
- troubleshooting
- Hardware
- Network
- POS Systems
- Remote Desktop
- Incident Management
- Customer Service
- Windows
- TCP/IP
- Cybersecurity
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