California Times
The Technical Support Specialist serves as the primary point of contact for employees needing IT end-user and business application support. This role involves troubleshooting hardware and software issues, managing user accounts, and coordinating infrastructure team escalations while driving root cause analysis to reduce recurring tickets. Success is measured by responsiveness, issue resolution, and maintaining a seamless technology experience in a fast-paced corporate newsroom environment.
California Times is a general digital news publication covering a broad range of topics including technology, business, entertainment, health, and sports. The site publishes regular articles on consumer technology, global tech industry developments, and trending news stories. It also includes categories for world news, science, and press releases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for California Times.
California Times didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role