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© All Rights Reserved. ApplyBlast.com
Crescendo.ai
A Technical Support Specialist III at Crescendo provides senior-level technical assistance for enterprise-grade hardware and software solutions, managing complex configurations and advanced troubleshooting. The role involves delivering multilingual support across voice, email, chat, and social media channels while resolving sophisticated equipment issues through remote sessions. Candidates will collaborate with engineering teams to escalate high-priority incidents and maintain accurate case documentation for various industry partners.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2024
Crescendo is an AI-native customer experience (CX) platform that replaces an organization's entire CX stack — including chatbot, CCaaS, ticketing, QA, VoC, knowledge, and workforce tools — with a unified system of autonomous AI agents. The platform deploys a team of AI agents that run 24/7, handling resolution across voice, chat, email, and text while continuously self-improving through every conversation. Crescendo targets enterprises looking to go live in under 30 days and serves industries including retail, connected devices, and health & wellness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crescendo.ai.
Crescendo.ai didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role