Managed Solution
The Senior Technical Account Manager provides high-level technical support and strategic road-mapping for managed services clients in a 24/7/365 environment. This role involves acting as the primary technical escalation point, managing complex troubleshooting, and ensuring client satisfaction through effective IT strategy implementation. The position requires mentoring field engineers, overseeing infrastructure maintenance, and collaborating with stakeholders to resolve technical issues and drive business objectives.
Headquarters
San Diego, California, United States
Managed IT services for enterprise and midmarket organizations nationwide. Managed Solution delivers proactive, outcome‑based IT as a top 1% Microsoft Partner.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Managed Solution.
17% below the average for this role