powerschoolgroup.com
The role provides Tier 2 technical support for PowerSchool's cloud‑based K‑12 education software, handling complex escalations, troubleshooting software and integration issues, and collaborating with engineering teams to resolve defects. The position requires managing a high‑volume case queue, maintaining documentation, and delivering professional, timely customer communication.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for powerschoolgroup.com.
20% below the average for this role