Bluebeam
The Technical Support Specialist - Tier 2 provides mid-level software support to Bluebeam customers via telephone, chat, and email, assisting with product installation, configuration, and usage. This role involves troubleshooting technical issues, escalating problems when necessary, and maintaining detailed records of customer interactions in the CRM system. The specialist is expected to resolve customer inquiries efficiently while contributing to team improvements and customer experience.
Headquarters
Pasadena, California, United States
Construction software and document management tools - collaborate in real time and manage construction projects from design to completion - anywhere with Bluebeam.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bluebeam.