Technical Support Specialist

Rockwell Automation(11 days ago)

HybridFull TimeJunior$49,840 - $74,760Customer Support

About this role

Rockwell Automation, in partnership with Fiix, is seeking a Technical Support Specialist to provide customer support, troubleshooting, and technical guidance for their maintenance management software solutions. The role involves collaborating with teams, sharing customer feedback, and helping users maximize product value. The position offers hybrid work in Canada with a focus on customer success and technical expertise.

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Required Skills

SQL
Customer Support
MySQL
REST APIs
Soap APIs
Troubleshooting
Customer Service
Ticketing Systems
Problem Solving
Web Services

About Rockwell Automation

rockwellautomation.com

We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.

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