Technical Support Specialist
Assembled
About this role
Assembled is a platform that combines human support agents and AI to deliver exceptional customer support at scale. The company is building a support team to engage with customers across various channels, providing product guidance, technical troubleshooting, and feedback collection to improve their suite of AI and workforce management products.
Skills
About Assembled
www.assembled.comAssembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.
Recent company news
ReutersBoeing says wiring flaws could delay first-quarter 737 MAX jet deliveries
3 days ago
SiliconANGLEAssembled rolls out automated schedule generation for customer support
1 month ago
FordNew Tariffs Reveal an Old Truth: Not All Trucks Are Assembled Equal
Oct 26, 2025
Talk Business & PoliticsAssembled Products rebrands to Kiefer Sage, consolidates operations
Sep 25, 2025
No JitterAssembled’s Schedule Generation factors in AI agents
1 month ago
About Assembled
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Assembled.
Salary
$100k – $130k
per year
More jobs at Assembled
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