Pleo

Technical Support Specialist

Pleo(2 days ago)

RemoteFull TimeJunior$50,000 - $70,000Customer Operations
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About this role

Pleo is seeking a Technical Support Agent to assist customers with technical issues, troubleshoot problems, and collaborate with product teams to improve support workflows. The role involves working with various tools and communicating technical concepts clearly to users, within a dynamic and diverse environment.

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Required Skills

  • Freshdesk
  • Freshchat
  • Troubleshooting
  • Big Query
  • Communication
  • Support Workflow
  • Technical Support
  • Report Tools
  • Customer Service
  • Problem Solving
Pleo

About Pleo

pleo.io

Pleo is a business expense management platform that helps teams pay for work while automating receipts, expense reporting, and reconciliation. It issues smart company cards, enforces spending controls and approval workflows, and captures transaction data to reduce manual bookkeeping. Trusted by thousands of companies, Pleo integrates with popular accounting systems to simplify corporate spending across growing teams and multiple markets.

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