Technical Support Specialist
Submittable
About this role
Submittable is seeking an experienced Technical Support Specialist to enhance customer experience by providing technical solutions and support for their platform. The role involves working closely with users to resolve technical issues, improve resources, and communicate customer feedback to product teams.
Skills
About Submittable
submittable.comThey are a digital product studio that designs and builds modern web and mobile experiences for startups and enterprises. Their services span product strategy, UX/UI design, engineering, and design systems, with an emphasis on polished visuals, performance, and responsive cross-platform consistency. The firm focuses on rapid iteration and human-centered design to help clients launch, scale, and maintain impactful digital products.
Recent company news
Business WireSubmittable Launches Impact Wallet to Revolutionize Workplace Giving
May 13, 2025
The NonProfit TimesSubmittable Adds 3 Brands Under Its Umbrella
Aug 8, 2024
PR NewswireMicrosoft and Submittable to collaborate on the future of social impact in the cloud
Oct 26, 2023
GeekWireFrom ‘hippies’ to heavy hitters: This social good platform bolstered its C-suite, raised $47M
Jun 13, 2022
Missoula CurrentMissoula tech company partners with Microsoft AI initiative
Apr 12, 2024
About Submittable
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Submittable.
Salary
$55k – $60k
per year