Technical Support Specialist
Auvik Networks(9 days ago)
About this role
Auvik is seeking to hire a technical support specialist to assist customers in using their network management software. The role involves helping users troubleshoot issues, providing excellent support, and conveying customer feedback to improve the product. It offers opportunities for growth within a flexible, remote working environment.
Required Skills
- Networking
- Customer Support
- Troubleshooting
- Communication
- Technical Support
- Networking Hardware
- Knowledge Base
- Problem Solving
- Remote Work
- Product Support
About Auvik Networks
auvik.comAuvik is cloud-based network management software that gives IT teams and managed service providers comprehensive visibility and control over their networks. It automatically discovers and maps devices, monitors performance and configurations, provides alerts and traffic analysis, enables remote troubleshooting, and protects configurations with backups to speed issue resolution. Delivered as a SaaS platform with centralized dashboards and integrations, Auvik is built to scale across distributed and hybrid environments and offers a free 14‑day trial.
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