Technical Support Specialist
Broadvoice
About this role
Broadvoice | GoContact is seeking a Level I Technical Support Specialist to be the first point of contact for customers, providing technical assistance, troubleshooting, and support for software and hardware issues related to GoContact's products and services. The role involves diagnosing problems, maintaining records, and contributing to the support documentation.
Skills
Qualifications
About Broadvoice
broadvoice.comBroadvoice is a business communications company that provides cloud-based phone systems, SIP trunking, contact center, and unified communications services for organizations. Its offerings focus on VoIP and enterprise telephony solutions for small to mid-sized businesses and larger enterprises.
About Broadvoice
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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