Skio
Skio is seeking a Technical Support Specialist to join its Customer Experience team, providing front‑line technical assistance to Shopify merchants. The role involves managing support tickets, troubleshooting issues, collaborating with engineering, and contributing to documentation, all within a remote‑first, fast‑paced startup environment.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2021
Skio is a subscription management platform built for Shopify merchants, positioned as the platform top Shopify brands 'graduate to.' It helps brands acquire more subscribers, cut churn, and boost lifetime value through flexible no-code journey builders, a modern self-serve customer portal, and advanced segmentation and analytics. Over 1,000 CPG brands — including Grüns, IM8, Dog is Human, and Gains in Bulk — use Skio to scale their subscription programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Skio.
Skio didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
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