Aidey
The Technical Support Specialist provides technical assistance for software platforms and digital products, handling customer inquiries via email, chat, and ticketing systems. The role involves troubleshooting issues, reviewing HTML/CSS, collaborating with product and engineering teams, and documenting resolutions to ensure a high-quality customer experience.
We are the best customer care outsourcing company with the ability to handle your clients 24/7 via phone, email, and chat. Start your 21-day free trial now.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aidey.
82% below the average for this role