flatrockinc
This role involves providing prompt and professional customer support via email and chat, diagnosing technical issues, and troubleshooting software problems. The position requires collaborating with internal teams to resolve complex issues while maintaining detailed records in the CRM system. Candidates must possess strong problem-solving skills and fluency in English to assist customers with product use and configuration.
Flatrock Inc is a compassionate residential care organization that provides safe and supportive homes for adults with intellectual and developmental disabilities. With over 20 years of experience, the company offers 24-hour personalized care, medical and behavioral health services, and therapeutic programming including sensory, recreational, and movement-based therapies. Flatrock operates in the adult foster care and disability services industry, with its corporate office located in Flint, Michigan.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for flatrockinc.
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