DB
This role serves as the first point of contact for technical support requests, assisting users through phone, email, and chat in both German and English. The position involves diagnosing and resolving common hardware, software, and network issues while managing incidents and service requests in a ticketing system. The specialist ensures timely resolution in accordance with service level agreements and supports new employee onboarding and IT equipment configuration.
Headquarters
Auckland, New Zealand
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DB.
DB didn’t post a salary, so this is our estimate from similar listings.