Patientnow
The Technical Support Specialist provides software application and technical support to PatientNow customers, serving as a trusted resource for troubleshooting, education, and issue resolution across EMR, Practice Management, and CRM platforms. This role involves diagnosing customer questions, guiding users through solutions, and ensuring a positive support experience while maximizing the value of the PatientNow investment. Success in this role requires strong technical aptitude, customer empathy, and effective communication skills to deliver outstanding service and contribute to customer satisfaction and retention.
Headquarters
Greenwood Village, Colorado, United States
Company Size
201-500 employees
Founded
2004
PatientNow is an EMR and practice management software platform purpose-built for aesthetic and specialty medical practices. It combines intuitive electronic medical records, scheduling, billing, marketing, and patient engagement tools with intelligent automation to streamline routine workflows. The platform surfaces analytics and operational insights to support practice growth, patient retention, and efficiency while maintaining security and compliance. Patient-focused features and specialty-tailored workflows make it suited for clinics that want to scale their business and improve the patient experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Patientnow.
8% below the average for this role