City of Philadelphia
The Technical Support Specialist provides first-tier customer support and manages the installation, configuration, and maintenance of desktop and laptop systems for the City of Philadelphia. This role involves troubleshooting technical issues, resolving help desk tickets, and supporting ongoing projects such as Active Directory migration and multi-factor authentication rollout. The position requires collaboration within a team to ensure effective IT infrastructure and responsive services for city residents and businesses.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Founded
1681
The City of Philadelphia Deferred Compensation Plan is a 457(b) retirement savings program for eligible City of Philadelphia employees, administered through Nationwide Retirement Solutions. The platform allows participants to enroll, manage contributions, select investment options, and access retirement planning tools and resources. It serves as the primary online portal for City employees to plan and manage their deferred compensation retirement accounts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Philadelphia.
Right around the average for this role