Armstrong Fluid Technology
This role leads and develops the technical support team while optimizing daily helpdesk operations to ensure rapid resolution of end-user issues. The position involves establishing service level agreements, implementing modern ticketing workflows, and analyzing support data to drive continuous improvements in customer service and technical support efficiency. As the primary champion for user satisfaction, the role bridges the gap between technical staff and business operations to enhance overall system training and user adoption.
Headquarters
Scarborough, Ontario, Canada
Company Size
1001-5000 employees
Founded
1934
Armstrong Fluid Technology is a manufacturer of intelligent fluid flow equipment, including pumps, valves, heat exchangers and control solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Armstrong Fluid Technology.
5% below the average for this role