Technician Coordinator

Roo(1 month ago)

RemoteFull TimeMedior$55,000 - $80,000Customer Success

About this role

The Technician Coordinator role at Roo focuses on ensuring technicians and hospitals have a positive experience with the company’s veterinary staffing platform, supporting retention and satisfaction across the network. This position helps scale Roo’s service by improving early user experiences and capturing insights to inform product and process improvements. The role also represents Roo externally at industry events and contributes to a mission-driven growth environment.

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Required Skills

Onboarding
Training
User Support
Relationship Management
Reporting
Metrics Tracking
Communication
Organization
HubSpot
Slack

+4 more

About Roo

roo.vet

Roo is a veterinary relief management platform that connects a large network of veterinarians and veterinary technicians with animal hospitals for freelance relief jobs. The service enables clinics and hospitals to post shifts and quickly book qualified relief clinicians, while giving vets and techs flexible, on-demand work opportunities. Roo focuses on simplifying relief staffing and shift management so practices can maintain coverage and clinicians can find temporary assignments through a centralized platform.