Product Experience Specialist (Sweden)

lovable(2 months ago)

RemotePart TimeJunior$43,959 - $62,191 (estimated)Product

About this role

The Product Experience Specialist at Lovable is responsible for delivering exceptional user support and shaping product improvements through direct engagement with users. This role involves troubleshooting user issues, capturing insights for product development, and maintaining an updated knowledge base to enhance support processes. The ideal candidate will have a strong user-first mindset and effective communication skills, as well as experience in B2C SaaS customer support. This is a 3-month contract position with the potential for extension, available in Lund or remotely in Sweden.

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Required Skills

User-First Mindset
Crystal-Clear Communication
Sharp Problem Solving
B2C SaaS Support
Product Knowledge
Troubleshooting
Process Improvement
Customer Feedback Advocacy
Remote Work Skills
User Experience Focus

About lovable

lovable.dev

Lovable is an innovative platform that allows users to create software products exclusively using a chat interface. By simplifying the process of app and website development, Lovable empowers individuals and teams to build their projects efficiently without needing extensive technical knowledge. The service integrates AI-driven tools to facilitate project management and streamline deployment, making it an ideal solution for both businesses and hobbyists in need of quick and user-friendly development solutions.