Nexton
The Technicien Support Helpdesk will be the first point of contact for employees, handling Level 1 incidents and requests via phone, email, or support portal. The role involves diagnosing, qualifying, and resolving simple issues remotely, documenting actions, and escalating more complex problems to Level 2 teams while contributing to continuous improvement of knowledge bases.
Headquarters
Summerville, South Carolina, United States
Company Size
1-10 employees
Founded
2014
Discover new homes, shops, restaurants, and offices in Summerville, SC. Nexton is a connected, award-winning master-planned community near Charleston offering a modern Lowcountry lifestyle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nexton.
Nexton didn’t post a salary, so this is our estimate from similar listings.
42% below the average for this role