Technology Support Specialist II
International Dairy Queen, Inc.
About this role
A Senior Technical Support Specialist at International Dairy Queen provides advanced support to franchisees and internal stakeholders in Retail Technology areas, including delivery, digital ordering, and vendor support. The role involves managing support tickets, communicating with franchisees and vendors, and improving customer service efficiency.
Skills
Qualifications
About International Dairy Queen, Inc.
dairyqueen.comDairy Queen is an American quick‑service restaurant chain founded in 1940, best known for its soft‑serve ice cream, Blizzard treats, and a menu of burgers, chicken, and desserts. It operates primarily through a franchised network with thousands of locations across North America and a presence in multiple other countries. Operated by International Dairy Queen, Inc. (a Berkshire Hathaway company), Dairy Queen emphasizes classic frozen‑dessert offerings, seasonal promotions, and community‑focused franchise operations.
About International Dairy Queen, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$67k – $82k
per year
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